Collect Email headers

Email header contain useful information that help identify issue as well as track the source of spam.

Outlook 2013 and 2010

1. Double-click on the email message for which you want header information and select the File tab
2. Click on Properties box on the bottom right
3. Right-click in the Internet Headers box and pull down to Select All
4. Right-click again and select Copy
5. Click on the Close button to return to your message
6. Now find the TXT file you created earlier in step 1 (see Overview above), right click paste the headers text you just copied
7. Save the TXT file and attach it to a new email message before sending it to us.